Privacy Policy

1. Information We Collect

When you place an order on our online store, we may collect the following information:

• Your name

• Phone number

• Email address

• Delivery address

• Payment details

• Order history

2. Use of Information

We use your information for the following purposes:

• To process your order

• To complete delivery

• To provide customer support

• To share promotions and offers

• To improve our services

3. Information Security

We use reasonable security measures to keep your personal information secure. Your data is not shared with any unauthorized person.

4. Third-Party Sharing

We do not sell your personal information to any third party. Only necessary information may be shared with courier services or payment providers to complete your order.

5. Your Rights

You may request access to, update, or deletion of your personal information.

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Refund & Return Policy

We want you to be satisfied with our products. If for any reason you are not satisfied, the following conditions will apply:

1. Return Policy

• A return request can be made within 3 days of receiving the product

• The product must be unused and in original packaging with seal

• Used cosmetics will not be returned (except in case of manufacturing defect)

2. Non-Returnable Items

• Opened cosmetics

• Used makeup products

• Personal hygiene items

3. Refund Process

• Refund will be processed within 5–7 working days after approval

• Refund will be issued through the original payment method (or bank transfer)

4. Exchange Policy

• Exchange is available if the product is damaged or incorrectly delivered

• Exchange depends on stock availability

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Contact Information

📞 Phone: 0323-8232165
📧 Email: aslamsiddiq611@gmail.com